🔍 Fact-checked by the IQHoney Research Desk📅 Updated August 2026✅ Marketing claims verified against independent sources
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A Damaged Package on Arrival: What to Actually Do

2026 guide · IQHoney Research Desk

If your package arrives visibly damaged, worth knowing the practical next steps before assuming the product inside is fine — particularly relevant given the billing and support complaints we've documented.

What to actually do first

Photograph the damaged packaging before opening it further, and check whether the bottle itself — not just the outer box — shows any sign of compromise, such as a broken seal.

What to actually do next

Contact customer support with your order number and the photos, and ask directly whether a replacement or refund applies in this specific situation — worth being especially diligent here given the documented refund-difficulty reports connected to this marketing style.

💡 This is general educational information, not personalized medical advice.

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